Frequently asked questions
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Below you’ll find a list of frequently asked questions. If you can’t find what you’re looking for, or you’d like some extra information please don’t hesitate to give us a call on 01736 447 307.
What is the difference between a 7Kw and a 22Kw EV Charger?
The 7Kw EV Charger are designed to be put on a single phase supply which are mostly found in domestic properties and charge your car on average 30 miles her hour.
Whereas a 22Kw EV Charger can only be supplied on a 3 phase supply which are mostly found in commercial places like hotels, offices etc.
22Kw chargers give you up to 90 miles per hour. Three times the amount of a single phase charger.
What do 'tethered' and 'untethered' mean?
Tethered Charger: Includes a permanently attached cable. Like having a petrol pump for your electric car, simply turn up and plug in.
Untethered Charger: Is when there is no cable built into the charger.
How can I stop people using my EV charger?
Home EV charging: To stop people using your home EV charger, you can set up a pin code on your EV charger.
Business EV charging: People using the EV charger must have a RFID card to activate the EV charger or pay for it via the app if you have setup payment back-office system
We can carry out all the above options for you.
How do solar batteries work?
A solar battery is like a giant rechargeable battery, and it allows you to continue powering your home and appliances with renewable solar energy during the evening and at night. Solar PV panels convert solar energy into usable electricity and, more often than not, they’re producing more electricity than can be used.
Do I need to have battery storage with solar panels?
You don’t need to have a battery for your solar PV panels to work. However, the battery energy storage allows you to use more of the energy you generate in your home rather than exporting it back to the grid, which could save you money.
What about maintenance? Do solar panels require a lot of upkeep?
Solar panels are known for being low maintenance. Generally, they require very little upkeep. However, it’s good to keep an eye on them and ensure they are free from debris. If you encounter any issues or have concerns, we’re here to assist.
What kind of warranty do you offer on the solar panels?
Our solar panels come with a 25-year efficiency warranty. This means that for a quarter of a century, you can have peace of mind knowing that your panels are guaranteed to perform.
What will I really save on my energy bills?
By switching to solar panels, you can reduce your energy bills by 75-80%. Additionally, you’ll be protecting yourself against future electricity price hikes, making it a wise long-term investment.
The weather isn’t always sunny in Cornwall. Will solar panels still work efficiently?
Yes, they will. Solar panels don’t require direct sunlight to produce electricity – they can still generate power in cloudy or overcast conditions. While the output might be reduced compared to a sunny day, you will still see significant energy savings over time.
How long does it take to install the solar panels?
We pride ourselves on fast lead times. Typically, your installation will start 8 weeks from your order being placed. Depending on the size of your installation, it is usually complete within just 3-5 days.